Privacy Policy
Privacy Policy
SECTION 1 – What Do We Do With Your Information?
When you purchase something from Jyoti Creation, as part of the buying and selling process, we collect the personal information you provide such as your name, address, phone number, and email address.
When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address in order to help us learn about your browser and operating system and improve user experience.
With your permission, we may send you emails, WhatsApp messages, or SMS updates about our store, new products, offers, and other updates.
SECTION 2 – Consent
How Do We Get Your Consent?
When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or request a return, you consent to our collecting and using that information only for that specific purpose.
If we request your personal information for a secondary purpose, such as marketing, we will either:
Ask for your explicit consent, or
Provide you with an option to opt out.
How Can You Withdraw Your Consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue using your information at any time by contacting us at:
SECTION 3 – Disclosure
We may disclose your personal information if required by law or if you violate our Terms & Conditions.
SECTION 4 – Payment
We use Razorpay for processing payments.
Razorpay does not store your card details on their servers. Payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your transaction data is used only to complete your purchase and is not stored after the transaction is completed.
Razorpay adheres to PCI-DSS standards managed by the PCI Security Standards Council, supported by major brands such as Visa, MasterCard, American Express, and Discover.
For more information, please refer to Razorpay’s terms and privacy policy.
SECTION 5 – Third-Party Services
In general, third-party service providers used by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide.
Certain third-party providers (such as payment gateways and logistics partners) have their own privacy policies. We recommend reviewing those policies to understand how your information is handled.
Some third-party providers may be located in jurisdictions different from yours or ours. By proceeding with a transaction, your information may be subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
External Links:
Our website may contain links to other websites. We are not responsible for the privacy practices of such websites and encourage you to read their privacy policies.
SECTION 6 – Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
SECTION 7 – Cookies
We use cookies to maintain user sessions and enhance website functionality.
Cookies do not personally identify you on other websites.
SECTION 8 – Age of Consent
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
SECTION 9 – Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Changes will take effect immediately upon being posted on the website.
If material changes are made, we will notify users on this page so you are aware of:
What information we collect
How we use it
Under what circumstances we disclose it
If Jyoti Creation is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide services to you.
Questions & Contact Information
If you would like to:
Access, correct, amend, or delete any personal information we have about you
Register a complaint
Request more information
Please contact our Privacy Compliance Officer at:
📍 Mailing Address:
Jyoti Creation
15A/1, M. B. Sarani, Eden Moore Avenue,
Kolkata – 700024, West Bengal
(Re: Privacy Compliance Officer)